The Account Manager will be responsible for managing digital promotion projects across multiple accounts, acting as the main point of contact for clients throughout the project lifecycle and communicating effectively with design, development, administrative, and project management teams. The Account Manager will interact at all levels and work closely with clients advising them on their interactive promotion strategy.
- • Building, maintaining, and growing excellent client relationships
- • Seeking opportunities and generating ideas for clients
- • Analyzing client competitor activities
- • Setting revenue targets and strategy by client, owning client projections, and assessing account financial performance alongside team
- • Attending client meetings
- • Delivering digital and administrative promotion solutions
- • Managing through the project lifecycle, including oversight of Administration & Fulfillment teams
- • Conveying Project Milestones & Timelines to client and managing client deliveries
- • Developing project background and requirement specifications for proposals
- • Contributing to creative and development team briefings
- • Sharing digital promotion goals, results, and insights with clients
- • 6+ years experience.
- • Experience working with clients from multiple industries.
- • Track record of building and sustaining strong client relationships.
- • Digital immersion and understanding of social and mobile channels.
- • Self-starter with a positive attitude. Level headed, dependable and calm under pressure. Team player.
- • Flexible, adaptable and diplomatic.
- • Acute eye for detail. Ability to work quickly and accurately.
- • Presentation skills with the ability to communicate a concept or idea.
- • Resume to careers@teamdigital.com
- • References upon request
Responsible for assisting Project Managers and Account Managers with the day-to-day execution and management of promotions.
- • Obsession with details and accuracy. Literally
- • Ability to multi-task in a fast paced work environment
- • Strong business writing, communication, and interpersonal skills
- • Proactive, self-starter who can work as part of a team primarily and independently when needed
- • Excel in helping build and manage schedules and timelines
- • Ability to oversee programs through project lifecycle, ensuring deliverables are met on time
- • Solution oriented problem solving approach
- • 1-2 years prior Internship and/or job experience
- • Focus on interactive marketing and/or social media a plus
- • Resume to careers@projectsupport.com
- • References upon request
The Associate Project Manager is responsible for leading and coordinating the delivery of digital projects. Core responsibilities include; day-to-day project management of projects working as part of a team to ensure all deliverables are completed on time and with accuracy, the associate PM will be responsible for the production and management of key documents such as scope, project brief, change documentation, project timelines and budgets. In this role you will manage the teams efforts against all aspects of the project lifecycle including Administrative, Creative, Technical Development, Quality Assurance Testing, Customer Service, Content Management and Program Closure. Other tasks may include providing assistance as needed or where applicable in other areas such as copywriting, Facebook media management, Facebook & Twitter campaign management, new business or competitive research, assisting the team in identifying, solving for and implementing process improvements, Account Development and New Business efforts as well as participating in the Post Project Review (Post Mortem) process.
- • General understanding of the creative process and technical development of new technologies
- • Experience in building and managing timelines, keeping team members on task
- • Can conform to shifting priorities, demands and timelines, flexible but firm
- • Oversee all aspects of the project lifecycle ensuring deliverables are met on time
- • Strong communication skills (written and verbal) and interpersonal skills
- • Ability to learn and work in a face-paced environment, execute tasks effectively
- • Ability to work both independently and in a team-oriented, collaborative environment
- • Solutions oriented and problem-solving capabilities
- • 1-2 years work experience, Digital Agency experience a plus!
- • Resume to careers@teamdigital.com
- • References upon request
We are looking for someone with a minimum of 3-5 years of experience. You will be responsible for leading the written/verbal effort on all client campaigns, projects and company marketing efforts.
- • A details person who has the ability to concept promotional concepts
- • Ability to streamline written communications for a B2C promotional audience
- • Having promotion writing experience will put you at the top of the list
- • We want to see website and online campaign samples
- • Resume and portfolio URL to careers@teamdigital.com
- • References upon request
We are looking for someone with a minimum of 3-5 years of experience. You will be responsible for the graphic design for promotional campaigns and company marketing efforts.
- • A complete understanding of IA, wireframes and digital design requirements for each project
- • Expert knowledge of the entire Adobe Creative Suite platform: Specifically Photoshop, Illustrator, InDesign and Acrobat
- • Be well versed in photo/image manipulation and re-touching as well as file preparation for tech handoff
- • Layout of all copy into designs
- • Having promotion writing experience will put you at the top of the list
- • We want to see website and online campaign samples
- • Resume and portfolio URL to careers@teamdigital.com
- • References upon request
Position will work directly with Account, Creative and Technology teams to develop strategies and design specifications that will improve the performance, usability and effectiveness of customer facing interfaces. The successful candidate will bring substantial experience in linking business and financial objectives (higher conversion rates, higher retention rates, etc.) with an outstanding user experience.
- • The ability to respond to market research and new trends and usability testing results, using mockups, prototypes, user flows, and detailed design specification documents to define and communicate interface concepts and requirements, ensuring consistency and ease of use for our customers
- • Interpret analytics data results and reviewing findings with team members and using the learnings for optimization on future projects
- • Distill and organize large amounts of complex information into simple, useful, and usable application designs
- • Applying modular and systematic approaches to user experience design
- • Familiarity with HTML, DHTML & Javascript
- • Ability to work with business leaders in a consultative fashion
- • Excellent written and spoken communication skills (both technical and non-technical)
- • Understand business objectives and design applications that achieve them
- • Having promotion writing experience will put you at the top of the list
- • We want to see website and online campaign samples
- • Resume and portfolio URL to careers@teamdigital.com
- • References upon request
The Associate Creative Director (ACD) fulfils the leadership tasks and deliverables of their assigned client accounts. The ACD specifically leads conceptual strategy, brainstorm facilitation, day-to-day shepherding of a project to completion and team play with account managers, production, and technology leads. They are also responsible for representing and communicating teamDigitalŐs creative and business philosophy, methodology and capabilities to current and potential clients. Additionally, they assist the Creative Director to execute account growth strategies with account core team members to meet account revenue goals.
- • The ability to concept promotions in a condensed time frame
- • Must possess team management and client facing skills
- • Manage and enhance the efforts of a creative team consisting of designers, copywriters, information architects and developers
- • Background and experience must have an understanding of graphic design, copywriting, information architecture, usability, technology, and experience design
- • Having promotion writing experience will put you at the top of the list
- • We want to see website and online campaign samples
- • Resume and portfolio URL to careers@teamdigital.com
- • References upon request
Maintains consumer relationship by responding to online inquiries. This individual will respond to, or assign as necessary all consumer customer inquiries. Prepares for inquiries by understanding upcoming promotions and Official Rules. Responds by understanding inquiry, researching and verifying consumerŐs entry status. Documents responses and process. The right candidate for this role must possess excellent writing skills and have an understanding of web-based technology and related terminology. An understanding and familiarity of various computer operating systems and web browsers is helpful as is experience with simple troubleshooting process.
- • Excellent writing skills/data entry skills
- • Familiarity with various web browsers (Internet Explorer, Firefox, Chrome, etc.) and operating systems
- • Ability to understand basic troubleshooting process
- • Please provide writing samples demonstrating professionalism and brevity.
- • Resume to careers@teamdigital.com
- • References upon request
Functionality testing and proofing promotional website builds in multiple browsers, devices, and operating systems. The right individual for this role must possess a laser focus attention to detail and an ability to document logical process. An understanding and familiarity of various computer operating systems and web browsers is helpful as is experience with proofreading.
- • High level of attention to detail
- • Some experience with proofreading
- • Ability to use OS X as well as Windows
- • Familiarity with various we browsers (Internet Explorer, Firefox, Chrome, etc.)
- • Excellent writing ability - to write/document findings with logic and brevity
- • Resume to careers@teamdigital.com
- • References upon request
Position is for a web developer with a solid understanding of standards compliant HTML, CSS, PHP and JavaScript. Basic understanding of coding for social media is required, especially Facebook. Must possess a can-do attitude and a passion for technology.
- • Obsessed with producing clean, semantic, standards compliant, efficient hand-coded HTML/CSS
- • 1+ year experience working with PHP, MySQL & JavaScript
- • Proficient with cross-platform/cross-browser issues
- • Experience with Flash video integration and data exchanges
- • Ability to multi-task in a fast paced environment
- • Creative problem solver, always pushing your skills to the next level
- • Please provide code samples showing HTML, PHP, and MySQL queries
- • Resume to careers@teamdigital.com
- • References upon request
The right individual for this part-time role must possess a can-do attitude and a passion for technology. Must have expertise in OS X for desktop support, and have experience with Linux and MySQL. In addition, candidates should have a comfort level across a broad range of technologies. 1+ year experience in a help-desk environment helpful.
- • Setting up web hosts
- • Installing SSL certificates
- • Testing website builds
- • Troubleshooting ability
- • Writing SQL queries
- • Ability to multi-task in a fast paced environment
- • Ability to clearly document procedures followed
- • Resume to careers@teamdigital.com
- • References upon request
Skilled web developer with solid understanding of standards compliant HTML, CSS, PHP and JavaScript. Must possess a can-do attitude and a passion for technology.
- • Obsessed with producing clean, semantic, standards compliant, efficient hand-coded HTML/CSS
- • 2+ years experience working with PHP, MySQL & Javascript
- • Proficient with cross-platform/cross-browser issues
- • Experience with Flash video integration and data exchanges
- • Ability to work in a fast paced environment
- • Creative problem solver, always pushing your skills to the next level
- • Resume to careers@teamdigital.com
- • References upon request
